How can I contact SCUF?

How can I contact SCUF?

How can I contact SCUF?

If for some reason you are unhappy with the service provided under the Warranty, please contact our representatives at: 844-SCUF-IT-UP (728-3488) or (404)-851-9261 (in North America and Non-European Union Countries) or at 44 (0) 1509 812110 (in the United Kingdom and European Union Countries).

Do SCUF controllers have a lifetime warranty?

All SCUF controllers come with at 6-month (180 day) warranty from the date your order is delivered to you. All accessories come with a 30 day warranty from the date you received your accessory. Warranty periods are as listed, unless otherwise required by applicable law.

How do I send my SCUF in for repair?

If this is a new request, please create a support ticket HERE Please be sure to include your:

  1. First and Last Name.
  2. Order Number (if available)
  3. Seal of Approval number.
  4. A detailed explanation of why your controller needs servicing.

Can I get a refund on my SCUF?

A refund will be issued via the original payment method 5 to 7 business days after your controller has been received at our facility. As all SCUF controllers are hand-made to your specifications, there is a 15% restocking fee for all non-defective product returns. Original shipping costs will also not be refunded.

How long do SCUF controllers last before breaking?

The lifespan of a SCUF thumbstick will depend on how often you use your controller and whether you are hard or light on your thumbstick pressure. Similar to a marathon runner with running shoes, if you game 8 hours a day and are heavy on your thumbsticks, then maybe only a few months.

How long does it take for SCUF to repair?

SCUF on Twitter: “@ArthurKlautz The normal repair time is 3-5 business days not including shipping.

What is the lifespan of a SCUF controller?

Can I cancel a SCUF order?

If you have a SCUF account, you can cancel your order directly through the tab “My Orders” on our website. A refund will be issued via the original payment method within 3 business days after the cancellation is processed.

Do scuffs get stick drift?

Do SCUF controllers get stick drift? To eliminate any unintended movement, every controller has an area near the center of each thumbstick that’s software controlled. … Thumbsticks can also develop “drift” which will manifest in-game as unintended movement or canceled functions (like sprinting).